Managing social media accounts for your clients

If you are within the marketing industry then you may need to manage social media accounts for your clients. Often many social media profiles will need to be linked to an administrator and this is often a personal profile or one for the business owners for example. This can become an issue when you are asked to start to manage it as not many people will be happy about giving out their personal social media login details. Facebook have set up a site called Business manager which allows you to link multiple accounts to access. The admin of the Facebook business page will allow you access to manage it without having to give you their passwords details.

There are other software programs available that can make it easier to manage social media accounts especially if a company has accounts on multiple social media platforms. Software such as HootSuite is relatively low cost and can save a lot of time when it comes to posting on multiple sites. With this application you can monitor and engage with Facebook, Twitter Instagram etc. all from one place without having to worry about logging in to different sites. You can even schedule content to be posted another time which is useful if you are going away.

 

On page and off page marketing

If you have been speaking to a marketing company recently about your website marketing strategy then you may have heard the terms on page and off page marketing or optimisation. This can often be confusing at first but our easy guide below gives you an over view of what you need to know for both.

On page optimisation is essentially that. It is changes that you make on a page within your site or by adding new content to your site. It may be that you add a blog or that you optimisation the content on a page in include more keywords. On page optimisation also includes adding internal links to other pages and improving or adding meta data, adding XML site maps and robots.txt files. This is just a few examples.

Off page or off site optimisation is marketing that you do off your website that is aimed at improving the traffic to your site and your rankings on the search engines. This may be building up external links to your site, creating blogs and comments on other sites, social media interaction, uploading videos to sites such as YouTube and PPC campaigns. These can all influenced your website success whist being controlled away from your website.

 

 

Is social media marketing affected by GDPR?

On the 25th May 2018 a new legislation will come in to effect which is called the EU General Data Protection Regulation or GDPR. This will apply to all the members of the EU and before you start to question as to whether Britain will have to abide by it after Brexit, the answer is basically yes and the British government have drafted a protect bill which is almost identical which will come in to effect following Brexit.

Social media marketing is huge for many businesses so it is of no surprise that many business owners are worried about how this will affect them and what they need to do in order to adhere to it.

As far as consent and data use, social media sites will cover this in their own terms and conditions and the users will have to agree to this to use their site. If however you are going to be taking information from the social media sites to use in your own marketing then you will need to get permission from each individual user and have evidence of this.

If you are at all concerned about how you are using or storing data taken from social media sites or your website then it is advisable to seek help from a professional who will be able to advise you of what you need to do.

How are the social media sites using your data?

With the recent cases of misuse of data coming to light many people are getting a little concerned as to how certain companies are getting hold of and using their data. The data protection laws state that a business must have prior and continued permission for their details to be used by a company or passed on to another company to contact them. Unfortunately some companies seem to have taken this quite lightly and some social media sites seem to be using our data in ways we are not aware of.

It is very important to try and protect your own data as if it gets in to the wrong hands then you may find yourself becoming victim to fraud.

When using any 3rd party app through social media sites or when redirected to another website it is imperative that you check exactly what and with who you are signing up to. Historically companies used to pre select boxes or hide them behind read more tags, showing that you agree to be contacted by other companies, this is no longer allowed and businesses must make it clear what data they will use and how you can change your preferences.

 

 

Making Google Adwords work for your business

Many companies decide to invest heavily in Google Adwords, often being attracted by the quick results that it can offer. Google Adwords spend varies from company to company with some spending only a hundred pounds or so a month and others spending in excess of £10,000 a month. Usually the more you invest in something the more you will get back but with Adwords you need to ensure that your budget is being spent where it should be and giving you a good return on your investment before you start.

There are so many options and settings within Google Adwords that it often pays to have a specialist set up and manage the accounts for you as they can usually see where the budget needs to be spent to get you the most clicks from the people that are genuinely looking for your products and services. There is no point in just getting clicks to your website if the person is not looking for what you can offer, and a marketing agency will be able to help you achieve this. They will often charge a fee to set the campaigns up and then another monthly/ weekly fee to manage them but this should more than be recovered in the increase in sales / enquiries you get.